Terms of service

Empress Terms of Service

Welcome to Empress, and thank you for choosing our brand. These Terms of Service govern your use of our website, products, and services. By accessing or purchasing from Empress, you agree to the following terms and conditions.

This agreement applies to all users of our services, whether you are browsing, making a purchase, or interacting with us on our website or social media platforms. By using our services, you confirm that you are either over the age of 18 or have the consent of a parent or guardian. Additionally, you agree to provide accurate and complete information during your interactions with us, including when placing orders.

At Empress, we strive to ensure that all products are described and represented accurately. However, slight variations in colour or design may occur due to screen settings or manufacturing differences. All items are subject to availability, and we reserve the right to modify or discontinue any product without prior notice.

Once you place an order, we process and dispatch it as quickly as possible. Delivery times are estimated and may vary based on your location and the efficiency of third-party couriers. While we offer international shipping, please note that unforeseen delays may occur due to customs or other external factors. Empress is not liable for such delays once the items leave our facility.

Our Returns Policy outlines your rights to return items and request refunds. We kindly ask that you review this policy carefully to understand the conditions and process for returns. Please note that all items must meet the stated eligibility criteria to qualify for a refund.

We expect all users to engage with Empress in a respectful and lawful manner. Any misuse of our website or services, including attempts to gain unauthorized access, harm our systems, or post inappropriate or offensive content, will result in the termination of access and may lead to further legal action.

All content on the Empress website, including designs, images, and branding, is the exclusive property of Empress. Any unauthorized reproduction, distribution, or use of this content is strictly prohibited.

Empress is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or services. Our liability is limited to the amount paid for the items you purchased.

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from these terms will be resolved under the jurisdiction of the courts in the United Kingdom.

We reserve the right to update these terms at any time. Any changes will take effect immediately upon being posted on our website. By continuing to use our services, you accept any updated terms.

If you have any questions or concerns, feel free to contact us via phone at +44 7376731875 or email at empress.femalewear@gmail.com. You can also connect with us on social media through TikTok (@empress.ldn_) and Instagram (@empress.ldn).

Thank you for supporting Empress. We look forward to serving you!